Regret buying.....

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Deckadance is no longer an Image-Line product. For support please go here - http://support.image-line.com/redirect/ ... Deckadance
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dnbmc
Sun May 11, 2014 8:25 am

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Regret buying.....

It's one thing to buy a software and have troubles working through it, but to watch forums hoping for insight and some back and forth from admins on issues only to see myself and others that have had problems eventually start to be ignored because they can't be easily figured it out is just bad. I even escalated it to their support ticket channel only to have to argue my point. What did I ask for that was so unreasonable that my position was challenged? Give my money back or put me in contact with somebody willing to help me to get DD working. Anyways I give up, keep your money, I'll be deleting your software. I was initially happy, so much so I got a friend to buy it (he doesn't use it anymore either and I think I owe him dinner). Then issues started mounting and updates were only making matters worse or presenting new issues. My MBP is super fast and runs way more complicated/demanding software so its not the problem. If you need reliable software, especially if you have a Mac, look elsewhere. If you're looking for cheap glitchy crap for your kid to mess around with to build DJ 'skills" and patience, go nuts! If you're looking for customer service on anything beyond the "Is it plugged in?" realm, not happening here- at least for me!

pinkwarrior235
Mon May 12, 2014 5:37 pm

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Re: Regret buying.....

Agreed. This software is definitely for little ...
Last edited by pinkwarrior235 on Thu May 15, 2014 6:50 pm, edited 1 time in total.

bassbug
Tue May 13, 2014 5:23 pm

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Re: Regret buying.....

DD does seem to be the poor relation of the IL ...
Last edited by bassbug on Wed May 28, 2014 11:01 am, edited 4 times in total.

Dr. G
Sun May 25, 2014 3:01 am

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Re: Regret buying.....

I really like DD. I would not consider myself ...

f1l2m3n4
Sun May 25, 2014 5:51 pm

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Re: Regret buying.....

dnbmc wrote:It's one thing to buy a software an...

pinkwarrior235
Sat Jun 07, 2014 8:40 pm

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Re: Regret buying.....

Lmao...yeah..just go ahead and try to do that d...

Labelwhore
Mon Jun 09, 2014 8:47 pm

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Re: Regret buying.....

If I only had a dollar for all of the software ...

pinkwarrior235
Tue Jun 10, 2014 4:57 am

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Re: Regret buying.....

Yeah, you're probably right Labelwhore, but i h...

Labelwhore
Tue Jun 10, 2014 4:36 pm

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Re: Regret buying.....

I had an incredibly frustrating issue that seem...

pinkwarrior235
Thu Jun 12, 2014 10:16 am

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Re: Regret buying.....

Yeah maybe IL is looking at the problems, but I...

Notmyown
Wed Jun 18, 2014 7:26 am

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Re: Regret buying.....

I'm pretty sure the team behind DD is like, ONE...

Notmyown
Wed Jun 18, 2014 7:28 am

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Re: Regret buying.....

Notmyown wrote:I'm pretty sure the team behind ...

L.S.D
Thu Jun 19, 2014 12:36 pm

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Re: Regret buying.....

Let me explain a few things about DD developmen...

jmc
Site Admin
Thu Jun 19, 2014 12:47 pm

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Re: Regret buying.....

Notmyown wrote:I'm pretty sure the team behind ...

Notmyown
Sun Jun 29, 2014 10:30 pm

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Re: Regret buying.....

jmc wrote:Notmyown wrote:I'm pretty sure the te...


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