Knowledge Base & Support (help thyself)

Technical support has moved to Ticketing - https://support.image-line.com/redirect ... calSupport

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TECHNICAL SUPPORT HAS MOVED!

Technical support has moved to ticketing - START HERE

Some self-help links ...


NOTE: Technical Support is ONLY available Monday - Friday (9 am to 5 pm), it can take a few days to get a response depending on the level of demand. Thank you for your patience.
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Scott
Site Admin
Fri Nov 16, 2007 10:01 am

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Knowledge Base & Support (help thyself)

If you have a technical problem please consult -

1. The Knowledge Base. This contains a searchable database of common problems with the forums, registration and FL Studio.

2. The FL Studio Manual. The live manual in FL Studio (press F1) can be searched on several levels, check the INDEX and SEARCH tabs to the left of the text window.



3. Search these forums. It's possible that your problem has already been discussed. Try searching the forums.

4. The Tech Support Forum (you are here!). Please be patient if you post here, we work through the posts several times per day. Staff are based in Europe and the USA. You can help us solve technical problems by downloading and running the diagnostic program found > HERE < and uploading the details in your first post. This shows the details of your setup.

5. Back-office Technical Support Team. Here you can create a traceable support-ticket. This link is primarily for registration and purchase problems.

Please bear in mind that we have well over 300,000 active users of FL Studio. The programs & plugins are mature, stable and free of obvious bugs. This means that it is likely your technical problem/s will be solved by changing a setting somewhere (there are many options in FL Studio & Windows) or by re/installing the program/drivers.

We want to help, but need your cooperation. We understand how frustrating computers can be, we use them too, so please be clear and positive if you have a request for help :)

The FL Studio Support Team.

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