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for all your functional and musical questions
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SupportTeam
 
Jul 07, 2008 (0:07)
What's Looptalk For?

General FL Studio and Image-Line plugins discussion.

'How to' and 'I can't work this out' questions go here.

'This doesn't work' or 'I have found a bug' goes in Techsupport.

These rules apply in ALL Image-Line forums.

Behaviour

Access to these forums is a privilege associated with ownership of an Image-Line product, this access is not a right, consider yourself a guest in the Image-Line house. We expect you to conduct yourself here as you would as a guest in a real home. Therefore, any thread that is deemed by the moderators to be:

- threatening (flaming)
- attempting to pick a fight (trolling)
- has excessive bad language
- put downs (including racial, religious or cultural slurs)
- is lewd has obscene, vulgar or sexual content

...will result in the thread being locked or deleted, and a warning given to the offending poster/s.

If the offending poster/s continue to behave badly in the view of the moderators after having received a warning, they will be banned from Image-Line forums for a period at the discretion of the moderators. Continued spamming or other attacks on the Image-Line sites, forums or customers after a user has been banned may result in the offending user/s Image-Line accounts being deleted.

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Nagging about removed threads or banned users

When we close/delete a thread or ban a member (usually temporarily), this is to stop a flame-war or cool down an overheated/intoxicated individual. There's absolutely NO need to start threads 'wondering' where thread 'X' or user 'Y' has 'suddenly gone'. This is seen by Image-Line management as a form of 'trolling' as it does little more than reignite the issues that caused the problem in the first place. If a thread has been deleted, move on.

Thread titles

Thread titles are searchable, and so contribute to the ever growing data-base users can research in order to solve their problems. Help! is a dumb title as -

1. It provides no clue as to what the issue is.
2. Reduces the likelihood that someone with a solution to your problem will answer you. Why should they read a 'Help' post?
3. Shows disrespect for other forum users. Without a topic it's forum 'spam'.

So rather than "Help!!!!" why not "Help! How do I stop FL Studio crackling". It's actually fun thinking of a few key words to clearly describe your post, try it. If you don't include the subject for your help request, then it may be locked or deleted, at the whim of the moderators. Your thread may also be renamed or deleted if the title bears no relationship to the contents of the thread.

Thought crimes

Various words entered in these forums deemed to be unacceptable (oldspeak) will automatically revert to the term acceptable to Image-Line (newspeak). Do not be alarmed, your posts will be 'double plus good' in short order 8)

Sound or project examples

If you are asking for advice about some strange noise, aspect of your sound or music, post some short .mp3 (160+ kbps encoded) or a .zip project (if you can).

Sales/Group-buys

While we appreciate the good intentions of those posting of sales & group buys to competitors products, please realise that these often compete for the limited budgets of our customers too. For this reason we see it as a little impolite to use our forum to advertise them.

Looking for help?

Posts with 'Help' and no further information in the title will be locked, deleted or ignored, at the whim of the moderators.

If you have a technical problem please consult -

1. The Knowledge Base. This contains a searchable database of common problems with the forums, registration and FL Studio.
2. The FL Studio Manual. The live manual in FL Studio (press F1) can be searched on several levels, check the INDEX and SEARCH tabs to the left of the text window.
3. Search these forums. It's possible that your problem has already been discussed. Try searching the forums.
4. The Tech Support Forum. Please be patient if you post here, we work through the posts several times per day. Staff are based in Europe and the USA.
5. Back-office Technical Support Team. Here you can create a create a traceable support-ticket. This link is primarily for registration and purchase problems.

Please bear in mind that we have well over 500,000 active users of FL Studio. The programs & plugins are mature, stable and free of obvious bugs. This means that it is likely your technical problem/s will be solved by changing a setting somewhere in windows or FL Studio (there are many options) or by re/installing the program/drivers.

Finally, if you are using a BETA version of something, report any bugs on the relevant forum, don't complain about them in Tech Support :?

We want to help, but need your cooperation. Please be clear and positive if you have a request for help.



Thank you.
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