FLEX out of tune Topic is solved

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XAGON
Sun Jun 13, 2021 1:21 pm

x

FLEX out of tune

Suddenly, in a middle of my work, FLEX started to soud out of tune. I used "reset settings" option, clear re-installed FL Studio with the newest version, but a problem still occurs. It looks like everything I play C and get B +28 cents (around).

DIAGNOSTICS:
FL Studio 20.8.3.2304 was installed in 'D:\Program files\Software\FL Studio 20\'
User data location: C:\Users\[user]\OneDrive\Documents\Image-Line\
Search folders:

You have 14 registered FL Studio plugins or tools
You are running Microsoft Windows 10, version: 2009, build: 19042 (Windows 10 Home)
3 ASIO devices were found



VST folders found:
'D:\Program files\Software\FL Studio 20\Plugins\VST\'
'd:\program files\software\fl studio 20\Plugins\'
'C:\Program Files (x86)\Steinberg\VstPlugins\'
'C:\Program Files\Steinberg\VstPlugins\'
'd:\program files\software\fl studio 20\Plugins\VST\'
'C:\Program Files (x86)\Common Files\VST3\'
'C:\Program Files\Common Files\VST3\'
The program didn't look for VST plugins
No 3rd party applications that may interfere with FL Studio were found
1 ReWire devices were found
0 MIDI inputs and 1 MIDI output were found
The Ogg Vorbis codec is not installed
QuickFontCache info:

QuickFontCache 1120328 bytes 25.03.2021, 11:42
QuickFontCache_x64 1862728 bytes 25.03.2021, 11:42

DSPIPP Info:

dsp_ippv2 28465224 bytes 25.03.2021, 11:40
dsp_ipp_x64 40550984 bytes 25.03.2021, 11:40

SoftVoice is installed


FL Studio test results

Your Fl Studio installation:

1. FL Studio 20.8.3.2304
Location: 'D:\Program files\Software\FL Studio 20\'
Username: '37373235313335356C6673764C6C6A6F6A6E7045'
Audio device:
Audio buffer length: 1000ms
Audio sample rate: -1Hz
Interpolation method: None


No slicer tool was found

Fire controller last attached: never
You have 14 registered FL Studio plugins or tools (click to open)


Shared DLL's: (click to open)


Shared Fonts: (click to open)


Registry info: (click to open)


Crash Logs: (click to open)

Crash 2021-06-12_224808.log
FL Studio (20.8.3.2304) [64Bit] has encountered an error and needs to restart.

Crash log saved to C:\Users\[user]\OneDrive\Documents\Image-Line\FL Studio\Support\Logs\Crash\ folder.

Please use Ctrl+C to copy this message and report to support.

Exception:
Failed to create key Windows\PLForm
Callstack:
0000000000E50000:0000000000FAF27C: FLEngine_x64.dll
0000000000E50000:0000000000FB0BF9: FLEngine_x64.dll
0000000000E50000:00000000015CF240: FLEngine_x64.dll
0000000000E50000:00000000015D62B0: FLEngine_x64.dll
0000000000E50000:00000000015CF6CA: FLEngine_x64.dll
0000000000E50000:00000000013005D5: FLEngine_x64.dll
0000000000E50000:00000000013002B8: FLEngine_x64.dll
0000000000E50000:0000000000E5FB75: FLEngine_x64.dll
0000000000E50000:00000000012B3437: FLEngine_x64.dll
0000000000E50000:0000000000E5F158: FLEngine_x64.dll
0000000000E50000:0000000000F58F23: FLEngine_x64.dll
0000000000E50000:00000000018829B6: FLEngine_x64.dll
0000000000E50000:00000000017046C6: FLEngine_x64.dll
0000000000E50000:0000000001703FF1: FLEngine_x64.dll
00007FF72FB20000:00007FF72FB2406B: FL64.exe
00007FF72FB20000:00007FF72FB25287: FL64.exe
00007FF985250000:00007FF985267034: KERNEL32.DLL
00007FF986EB0000:00007FF986F02651: ntdll.dll

Crash 2021-04-06_192451.log
FL Studio (20.8.3.2304) [64Bit] has encountered an error and needs to restart.

Crash log saved to C:\Users\[user]\OneDrive\Documents\Image-Line\FL Studio\Support\Logs\Crash\ folder.

Please use Ctrl+C to copy this message and report to support.

Exception:
Failed to create key Windows\PLForm
Callstack:
0000000001110000:000000000126F27C: FLEngine_x64.dll
0000000001110000:0000000001270BF9: FLEngine_x64.dll
0000000001110000:000000000188F240: FLEngine_x64.dll
0000000001110000:00000000018962B0: FLEngine_x64.dll
0000000001110000:000000000188F6CA: FLEngine_x64.dll
0000000001110000:00000000015C05D5: FLEngine_x64.dll
0000000001110000:00000000015C02B8: FLEngine_x64.dll
0000000001110000:000000000111FB75: FLEngine_x64.dll
0000000001110000:0000000001573437: FLEngine_x64.dll
0000000001110000:000000000111F158: FLEngine_x64.dll
0000000001110000:0000000001218F23: FLEngine_x64.dll
0000000001110000:0000000001B429B6: FLEngine_x64.dll
0000000001110000:00000000019C46C6: FLEngine_x64.dll
0000000001110000:00000000019C3FF1: FLEngine_x64.dll
00007FF63A8D0000:00007FF63A8D406B: FL64.exe
00007FF63A8D0000:00007FF63A8D5287: FL64.exe
00007FFF5F340000:00007FFF5F357034: KERNEL32.DLL
00007FFF60C90000:00007FFF60CE2651: ntdll.dll


System test results

You are running Microsoft Windows 10, version: 2009, build: 19042 (Windows 10 Home), version 10.0 (64bit)
You don't have a servicepack installed
Windows is installed in 'C:\Windows\'
The program files location is 'C:\Program Files (x86)\'
The default browser appears to be ''
Your system has 6 processors
The cpu is a AMD Ryzen 5 3500X 6-Core Processor
Instruction support: FPU CMOV SSE SSE2 SSE3 x64 DAZ
You have 16311MB physical and 4096MB virtual memory
You have 1 monitor set to 32bit color for a total desktop resolution of 1920x1080 pixels

Screen PPI is : 96ppi
The video card is 'Radeon RX 580 Series'
You have administrator privileges


3rd party software

No 3rd party applications that may interfere with FL Studio were found



ASIO test results

3 ASIO devices were found

1. ASIO4ALL v2
It has 2 input channels and 2 output channels
The following samplerates are supported:
44100Hz
2. FL Studio ASIO
It has 2 input channels and 2 output channels
The following samplerates are supported:
44100Hz
48000Hz
96000Hz
3. Focusrite USB ASIO
It has 2 input channels and 2 output channels
The following samplerates are supported:
44100Hz
48000Hz
96000Hz



VST test results

Global VST path:
The program didn't look for VST plugins


ReWire test results

The ReWire dll was not found1 ReWire device was found

1. FL Studio



MIDI test results

0 MIDI inputs and 1 MIDI output were found

Outputs




Rendering results:


Plugin 32b *with threshold 64b *with threshold



Diagnostic Copyright Ⓒ 2003-2020 Image Line NV. All rights reserved.

Milinor
Technical Support
Mon Jun 14, 2021 5:55 am

x

Re: FLEX out of tune

Hi there There seems to be an issue with the s...

XAGON
Tue Jun 15, 2021 2:11 pm

x

Re: FLEX out of tune

Thanks. I tried that, but problem isn't solved....

Evyi
Technical Support
Tue Jun 15, 2021 3:14 pm

x

Re: FLEX out of tune

Hi there. Could you please attach the project ...

XAGON
Thu Jun 17, 2021 12:08 pm

x

Re: FLEX out of tune

OK. I'll do it today or tomorrow.
Last edited by XAGON on Fri Jun 18, 2021 6:56 pm, edited 2 times in total.

Evyi
Technical Support
Thu Jun 17, 2021 12:15 pm

x

Re: FLEX out of tune

XAGON wrote: ↑Thu Jun 17, 2021 12:08 pm Yes, I'...

XAGON
Fri Jun 18, 2021 6:55 pm

x

Re: FLEX out of tune

It's attached, thanks. [Deleted private inform...

Evyi
Technical Support
Mon Jun 21, 2021 2:40 pm

x

Re: FLEX out of tune

It looks like that some presets are not in tune...

XAGON
Tue Jun 22, 2021 11:23 am

x

Re: FLEX out of tune

OK, thank you very much. Another question - sho...

Evyi
Technical Support
Wed Jun 23, 2021 8:20 am

x

Re: FLEX out of tune  Topic is solved

It strongly depends on which preset you used I ...

XAGON
Fri Jun 25, 2021 6:16 pm

x

Re: FLEX out of tune

Wow, thanks! That's it. I knew I messed somethi...


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