IL Diagnostic Tool (FL Studio related diagnostics)

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We know many of you are locked-in or under quarantine restrictions at the moment. Our support staff are based in Europe, so they too are being affected by the current situation. We appreciate your patience during this difficult time as we may not be able to respond to support requests quickly as we would like.

Image-Line Management Team

WE NEED DETAILS: Your problems will be addressed faster if you follow these suggestions:

  1. Update - Before anything else, download and install the latest version of FL Studio from here. Your bug may be fixed already!
  2. Specific information - a) FL Studio version & build number, b) what you are doing and what happens exactly, c) step-by-step instructions how reproduce the problem.
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Wed Jan 13, 2016 8:48 pm


IL Diagnostic Tool (FL Studio related diagnostics)

The diagnostic tool is provided for troubleshooting issues with FL Studio as well as creating diagnostic reports for Technical Support related issues.

Windows - Open FL Studio > Help (menu) > Diagnostics. If FL Studio won't start it's in C:\Program Files (x86)\Image-Line\FL Studio N\System\Tools\Diagnostics (N = version)

Mac - See the macOS Techsupport forum




See the user manual here on how to use it.
  1. Unlock purchased products
  2. Fix detected problems
  3. Reset FL Studio settings
  4. Reset DPI Scaling
  5. Upload technical details of your installation to the tech support forum (here)
  6. Fix FL Studio graphics performance (macOS)
  7. Run rendering tests
  8. Fix corrupted FL Studio projects

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