Diagnostic Tool says I have a box version when I indeed do not.
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TECHNICAL SUPPORT HAS MOVED!
Technical support has moved to ticketing - START HERE
Some self-help links ...
NOTE: Technical Support is ONLY available Monday - Friday (9 am to 5 pm), it can take a few days to get a response depending on the level of demand. Thank you for your patience.
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Diagnostic Tool says I have a box version when I indeed do not.
I dont have a box version, never have, and I can't use the diagnostic tool to fix my corrupted file because it is requiring the license key to the "box version" that I dont have.
Re: Diagnostic Tool says I have a box version when I indeed do not.
Could you make a screenshot of your about tab i...