Newtone

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CORONAVIRUS (COVID-19) ANNOUNCEMENT

We know many of you are locked-in or under quarantine restrictions at the moment. Our support staff are based in Europe, so they too are being affected by the current situation. We appreciate your patience during this difficult time as we may not be able to respond to support requests quickly as we would like.

Image-Line Management Team

WE NEED DETAILS: Your problems will be addressed faster if you follow these suggestions:

  1. Specific information - a) FL Studio version & build number, b) what you are doing and what happens exactly, c) step-by-step instructions how reproduce the problem.
  2. Screenshots - Another great way to demonstrate issues. Get a free screenshot app here. Include images using the 'Attachments' tab, at the bottom of the post edit window.
  3. A video - The best way of demonstrating many issues. Get a free recorder here. Include mp4 videos to your post from the 'Attachments' tab, at the bottom of the post edit window.
  4. Use English - Google Translate your post. Short simple sentences in your original language translate best. We are happy to work this way, no need to worry.

NOTE: Technical Support is ONLY available Monday - Friday (9 am to 5 pm Central European Time), thank you.
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Skatercobe
Sat Dec 28, 2019 6:22 pm

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Newtone

I opened an mp3 file that had already been opened in newtone and suddenyl i get a popup saying fl studio needs to crash, this is the first time this has happened to me

Evyi
Sat Dec 28, 2019 7:00 pm

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Re: Newtone

Hi there. Thanks for reporting. I've created a...

reflex
Site Admin
Thu Feb 13, 2020 8:02 am

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Re: Newtone

Could you update to FL Studio 20.6.2 and let us...


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