Problem with Kontakt
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TECHNICAL SUPPORT HAS MOVED!
Technical support has moved to ticketing - START HERE
Some self-help links ...
NOTE: Technical Support is ONLY available Monday - Friday (9 am to 5 pm), it can take a few days to get a response depending on the level of demand. Thank you for your patience.
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Problem with Kontakt
Hello, I was offered Komplete 13 Select from Native Instruments, I already had the trial version of Komplete Kontrol and Native Access. I entered the serial number in Native Access and everything went well. However, I can't open the Hybrid Keys and Etheral Earth libraries in FL Studio because the software tells me that the Kontakt version I have is too old. I have uninstalled and reinstalled Kontakt several times as well as the libraries and even Native Access, yet nothing changes. I followed the instructions available in the Native Instruments support section but it was useless. I hesitated to reinstall Native Access via the USB key provided but when I try my pc tells me I'm going to install an older version and I already have the latest version of this application, so I don't see the point. Would you know where the problem comes from? Should I reinstall everything again via the usb key provided? Do you have another solution? Thank you for your patience.
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- Technical Support
- Mon May 10, 2021 3:39 pm
Re: Problem with Kontakt
Hi there.
Please uninstall Kontakt by hand and...
Re: Problem with Kontakt
Hello
Thanks you for your answer !
I uninstalle...
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- Technical Support
- Wed May 12, 2021 7:15 am
Re: Problem with Kontakt
Hi there
Open the plugin manager -> Option...
Re: Problem with Kontakt
It works guys thanks you so much for your help ...