Problem with Kontakt

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2404zach
Mon May 10, 2021 9:40 am

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Problem with Kontakt

Hello, I was offered Komplete 13 Select from Native Instruments, I already had the trial version of Komplete Kontrol and Native Access. I entered the serial number in Native Access and everything went well. However, I can't open the Hybrid Keys and Etheral Earth libraries in FL Studio because the software tells me that the Kontakt version I have is too old. I have uninstalled and reinstalled Kontakt several times as well as the libraries and even Native Access, yet nothing changes. I followed the instructions available in the Native Instruments support section but it was useless. I hesitated to reinstall Native Access via the USB key provided but when I try my pc tells me I'm going to install an older version and I already have the latest version of this application, so I don't see the point. Would you know where the problem comes from? Should I reinstall everything again via the usb key provided? Do you have another solution? Thank you for your patience.

Hevy (IL)
Technical Support
Mon May 10, 2021 3:39 pm

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Re: Problem with Kontakt

Hi there. Please uninstall Kontakt by hand and...

2404zach
Tue May 11, 2021 5:17 pm

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Re: Problem with Kontakt

Hello Thanks you for your answer ! I uninstalle...

Milinor
Technical Support
Wed May 12, 2021 7:15 am

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Re: Problem with Kontakt

Hi there Open the plugin manager -> Option...

2404zach
Wed May 12, 2021 2:44 pm

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Re: Problem with Kontakt

It works guys thanks you so much for your help ...


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