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WE NEED DETAILS: Your problems will be addressed faster if you follow these suggestions:
  1. Specific information - a) FL Studio version & build number, b) what you are doing and what happens exactly, c) step-by-step instructions how reproduce the problem.
  2. Screenshots - Another great way to demonstrate issues. Get a free screenshot app here. Include images using the 'Attachments' tab, at the bottom of the post edit window.
  3. A video - The best way of demonstrating many issues. Get a free recorder here. Include mp4 videos to your post from the 'Attachments' tab, at the bottom of the post edit window.
  4. Use English - Google Translate your post. Short simple sentences in your original language translate best. We are happy to work this way, no need to worry.
NOTE: Technical Support is ONLY available Monday - Friday (9 am to 5 pm Central European Time), thank you.
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gol
Tue Mar 31, 2009 12:31 pm

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PLEASE READ THIS BEFORE POSTING YOUR BUG REPORT (USEFUL INFO)

This forum is for FL Studio & related (plugins) bug reports. If it is a public holiday or the weekend, be aware we do not provide 24/7 technical support.

Hours are Monday-Friday, CET 9 am to 5 pm.

Please follow these rules (or your posts may be deleted):
  • Please use English. Google Translate your text first, we will do our best to help.
  • Only report bugs, or technical issues. If it's a HOW-TO question, ask in Looptalk.
  • Give as much detail as possible, include a test project, preset and/or screenshot if possible. To reproduce a bug, we need the exact steps, as well as the special settings (FL Studio or Operating System version) you may have.
  • Give your thread a proper title, so that other users can see what bug has already been reported. No generic "FL crashes" or "HELP" titles please.
  • ALWAYS START BY UPLOADING YOUR DIAGNOSTIC REPORT

    To start a new topic...



    If you already started a topic...


    1. Select Help > Diagnostic
    2. Select 'I have a technical problem'
    3. Click 'Show me what's included'
    4. Click and drag on the report to select all
    5. Right-click and select 'Copy'
    6. Right-click and paste it into your Techsupport post.



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