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We know many of you are locked-in or under quarantine restrictions at the moment. Our support staff are based in Europe, so they too are being affected by the current situation. We appreciate your patience during this difficult time as we may not be able to respond to support requests quickly as we would like.

Image-Line Management Team

WE NEED DETAILS: Your problems will be addressed faster if you follow these suggestions:

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Trxy
Tue Nov 27, 2018 8:24 pm

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Account

when I open my account to add an instrumental, a buy producer package shows up. I go to help>about>type in my unlock file and account unlock (I tried both ways) once it unlocks it says itll restart, once it restarts; I try to add an instrumental and the buy producer package comes up again. How do I keep my account unlocked??

Robiaster
Technical Support
Tue Nov 27, 2018 9:48 pm

x

Re: Account

You have a license of Fruity Edition registered...

Unthank
Wed Nov 28, 2018 1:32 am

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Re: Account

how can I sign out of my image account in fl st...

Robiaster
Technical Support
Wed Nov 28, 2018 11:54 am

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Re: Account

Please have a look at this article.

Trxy
Wed Dec 05, 2018 5:42 pm

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Re: Account

but that's the problem, I do have the producer ...

Robiaster
Technical Support
Wed Dec 05, 2018 5:51 pm

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Re: Account

Not according to your registration. If you thi...


FidelityMusic
Thu Dec 06, 2018 8:40 pm

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Re: Account

Hello Trxy, Fruity Edition does not provide ac...


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