VCI-400 Play/Pause not starting track

[moote]

Hi,

Using DD with a new VCI-400, the play/pause button was working, but now the light lights up in DD but the track doesn't start. The only way I can get the track to play is nudge the jog wheel. Not sure what I've done, any ideas?

Thanks,

Rich.

[moote]

Wow, what excellent product support! Refund req...

[nucleon]

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